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FAQ

COVID-19

What does COVID-19 have to do with my order?

Do you expect longer delivery times?

Can I still place orders on the site?

What security measures are in place in your warehouse?

Payment

Is the payment secure?

How can I pay my order?

How can I place an order?

Delivery

How long does delivery take?

How can I track my order?

Do we ship worldwide?

Some items are missing from my order, what's going on?

I still haven't received my order yet. What is taking so long?

Returns & Warranty

Return Policy

I received a damaged item. What can I do about it?

Do you have a refund policy?

To contact us

How to contact us?